Privacy Policy
Security & Privacy
Our Company
Our postal address is:
2429 E Olympic Bl.
Los Angeles, CA 90021
We can be reached online through our online Customer Service
center. We can be contacted by phone at (877) 744-7260, which is our customer
service call center.
Transaction
Security
We electronically verify each transaction with the credit company,
processing only those orders if the credit company so authorizes it. In the
case of a suspicious or declined transaction, our company may contact you to
confirm the validity and ensure your identity or cancel that order with full
notification.
We work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) software, which encrypts
information you input at 128-bit strength. This is often symbolized on most
web-browsers by a small padlock appearing on the bottom bar of the window and
the address of the window changing from http:// to https://, meaning a secure
connection. In the event that an order cannot be completed, please contact our
Customer Service. If our website cannot establish a secure connection, we will
not risk your confidential information (it will not be transmitted).
Information
You Give Us
We receive and store any information you enter on our Web site or
give us in any other way with the exception of your credit card numbers. We use
the information that you provide for such purposes as responding to your
requests, customizing future shopping for you, improving our store, and
fulfilling your order.
*Emails: Email addresses we receive are used to contact you
concerning inquiries before, during and after your order is placed, solely
concerning your order. An exception to this is our Newsletters (more
information below).
Automatic
Information
We receive and store certain types of information whenever you
interact with us. For example, like many Web sites, we use "cookies,"
and we obtain certain types of information when your web browser accesses PlumbingOverstock.com.
A number of companies offer utilities designed to help you visit Web sites
anonymously. Although we will not be able to provide you with a personalized
experience at PlumbingOverstock.com if we cannot recognize you, we want you to be
aware that these tools exist.
Cookies
Cookies are alphanumeric identifiers that we transfer to your
computer's hard drive through your Web browser to enable our systems to
recognize your browser and to provide features such as the storage of items in
your Shopping Cart. The "help" portion of the toolbar on most
browsers will tell you how to prevent your browser from accepting new cookies,
how to have the browser notify you when you receive a new cookie, or how to
disable cookies altogether. However, if you disable cookies, you will not be
able to purchase from the web site. We recommend that you leave them turned on
or please contact our Customer Service to have your order placed.
Emails and
Newsletters
PlumbingOverstock.com uses emails as one of our primary ways to respond
and communicate. All emails sent are either a direct response to an inquiry,
communication concerning an order (receipt, shipping confirmation, etc) or a
newsletter if you have indicated you wish to receive specials on your account
information.
From time to time, we may notify you of special offers that take
into consideration your historic purchasing activity with us. We do not share
or otherwise sell your contact information to unrelated third parties.
When creating an account (placing an order) through PlumbingOverstock.com,
we offer the opportunity to subscribe to our newsletters. These contain
specials & discounts, updates about our websites and information about the
lines and products we are featuring.
Each newsletter contains clear and easy unsubscribe instructions.
You may also change your subscription status at any time by logging into your
account, and editing your "Account Preferences". Lastly, if you wish
to reach us by phone, our representatives in our call center can also alter
your subscription preferences.
Sharing
Information
Information about our customers is an important part of our
business, and we are not in the business of selling it to others.
Conditions of
Use, Notices, and Revisions
If you choose to visit PlumbingOverstock.com, your visit and any dispute
over privacy is subject to this notice and our Conditions of Use, including
limitations on damages, arbitration of disputes, and application of the law of
the state of California. If you have any concern about privacy at PlumbingOverstock.com,
please send a thorough description to our Customer Service team and we will try
to resolve it. Our business changes constantly. This Notice and the Conditions
of Use will change also, and use of information that we gather now is subject
to the Privacy Notice in effect at the time of use. Please check our website
frequently to see recent changes.
Copyright © 2016 Plumbing Overstock LLC. All Rights Reserved.